Artificial Intelligence: The client perspective Legal IT Insider

For law firms, investing in AI technologies seems an obvious strategy, says this report from Herbert Smith Freehills. But the technology is a means to an end. Clients won't pay for AI investments but they do want their legal providers to take a lead in offering progressive services and solutions to recast the value gleaned from their relationships. AI technologies, especially machine learning and natural-language processing, are already impacting the legal sector. Whilst nobody claims that AI will replace the role of lawyers any time soon, a 2016 report1 by The Boston Consulting Group predicts that technological solutions could perform up to 50% of the tasks currently carried out by junior lawyers.