How AI Boosts Human Expertise at Wolters Kluwer

On balance, there will be some jobs lost to artificial intelligence, and you can also expect AI to create other jobs. But at the global information services company Wolters Kluwer, AI is being infused into expert systems in a bid to augment lawyers, accountants, and other professionals with superior decision-making abilities. Dutch firm that provides knowledge management software and services to companies in the financial services, healthcare, tax and accounting, and legal arenas. The 180-year-old company originally encapsulated its knowledge and recommendations for specific professional domains in books, but today it has largely made the transition to digital technologies. Thousands of companies around the world rely on Wolters Kluwer's practice management software to automate core aspects of their businesses. That includes doctor's offices that use its software make healthcare decisions in a clinical setting, corporate law offices that use its software to understand M&A activities, and accounting firms that use its software to craft tax strategies for high net-worth clients.