Chatbots have a platform problem

It's a given that chatbots will become an intricate part of the future of our online interactions. To a certain extent, that future has already arrived. I know I've personally engaged with about ten different chatbots this week, so far. And we can expect chatbots to take up more and more space in our lives. Some argue that chatbots will revolutionize marketing by creating the "Human 2.0," allowing us to know more about our leads, handle more requests at the same time, and automate many of the tasks we currently have to do manually.