Got It Pro uses machine learning to find a human solver for your techie problem

Can AI be used to intelligently rank expertise? Serial entrepreneur Peter Relan thinks it can, and has today launched what he's billing as a "knowledge-as-service" (KaaS) web platform to connect (human) experts with professionals seeking the answer to specific tech tool-related problems. In the first instance the target users are professionals wrangling Excel and Google Sheets, with the platform aiming to link them (via their spreadsheet-related problem) to a relevant expert -- with the help session taking place via the medium of web-based text chat. But the wider ambition is to be able to use its expertise-ranking algorithms to intelligently assess all sorts of techie knowledge to be able to connect relevant experts with different professional "knowledge based problems". Relan likens the concept to how Google's pagerank dynamically orders online data.