What Chatbots can do for E-Commerce Industry? - Maruti Techlabs

We all have probably come across chatbots before, even if you haven't been aware of them. Chatbots are simply automated programs that can perform repetitive and mundane work at a much faster rate than a human. Chatbots are actually the programs pretending to be humans that we can interact with through text or voice input. Basically, we can talk to these chatbots in your messaging apps, much like we would with any other contact in the list, to get the day's news updates or even to get something done. The recent deluge of interest in chatbots has been prompted by the announcement at Facebook F8 developer conference that tools will be made available for developers to create bots inside Facebook Messengers.