'AI will have bias but it'll be easier to root out than human bias'

Successful adoption of artificial intelligence (AI) at the workplace ultimately depends on employees accepting and embracing their changing role in the future of work, says a recent white paper by global training and development organization Dale Carnegie, "Beyond Technology: Preparing People for Success in the Era of AI". The paper was based on responses from over 3,500 employees. Mark Marone, director of research and thought leadership for Dale Carnegie and Associates and the author of the paper, believes AI can a significant effect on work culture, employee trust and ethical decision-making. How is technology affecting corporate culture and employee engagement? Let's start with the positive side because in our research, most people expect AI's impact to be positive.