FB chatbot is the start of AI in social network

Facebook is looking to revolutionise the way brands interact with customers through sophisticated software known as bots that can hold elaborate conversations. These pieces of code that emulates artificial intelligence (AI) will spearhead the company's monetisation strategy for its Messenger app which has over 900 million users as of today. Mark Zuckerberg introduced chatbots for Messenger at the recent F8 developer conference, giving us a broad idea of what they will be able to do. For starters, users will be able to get weather and other updates from within the Messenger app, but more sophisticated uses include receiving invoices and facilitating customer care queries. Bots have been active on the beta version of Messenger for the past two days and the verdict by early users has been that there's still a long way to go to make the interactions more human.