Next-gen telehealth: AI, chatbots, genomics and sensors that advance population health

While the use of telemedicine systems has been expanding in recent years, especially as more payers have begun reimbursing for some telehealth services, the industry is on the verge of more widespread virtual care. But what will that ultimately look like? The next generation of tools will feature enhancements ranging from chatbots, machine learning and genomics to remote diagnostic tools and better sensors. Here's a look at what to expect in the near future. Both machine learning and automation are trying to solve an inherent issue in virtual healthcare: scalability, said Roeen Roashan, senior analyst of digital health at consulting firm IHS.