Facebook's F8 Conference: Bring on the Chat Bots

It's a tantalizing thought: Log onto Facebook, order a pizza from a chat bot, ask another to look for vacation packages while you ask a third to make a restaurant reservation. Facebook's annual F8 developer's conference kicks off next week -- and analysts expect the social network could announce a plan for integrating chat bots onto the site. Chat bots are virtual agents able to mimic human conversation using artificial intelligence. "It's this notion of conversations as a service," Patrick Moorhead, an analysts at Moor Insights & Strategy, told ABC News. "The whole element of bots are we can use them exactly like we chat today -- over SMS [text messages] or Messenger. Imagine connecting with a company where it automatically is either a real human or uses AI to know exactly what you want."