Galvanizing the new age of IT with AI and hybrid cloud - ET CIO

By- Amith Singhee At the dawn of the Information Age in the 1970s, the role of Information Technology (IT) was limited to'computing plumbing' - to keep the networks and computers working. In the 90s and 2000s, it evolved into an enterprise shared servicesmodel that was essential for operational efficiency, cost takeout and decision support. Today, IT is witnessing another shift that increasingly requires the Chief Information Officer organization to act as a partner in defining business strategy and driving topline growth via IT-driven business transformation. To realize this, the IT delivery platform that includes infrastructure, applications, processes and roles of people -needs to be scalable and adaptable tokeep pace with the rapidly changing business and operational needs, and, hence, transform to a hybrid cloud IT architecture. The transformation will involve four phases: Advice for Cloud, Move to Cloud, Build for Cloud and Manage on Cloud.