Unwrap.ai - NLP Engineer

Unwrap.ai is on a mission to make every company more customer centric. We're helping companies collect and process feedback more effectively from sources like Zendesk, App Store reviews, Reddit, and Twitter. We also build tools to help users feel heard by making it easier for them to submit feedback and follow relevant product improvements. Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through.