AI Can Change How You Measure -- and How You Manage

With apologies to Peter Drucker, it is no longer simply what you measure that determines what you manage. It's how you discover what to measure that determines how you manage. In industry after industry, we see innovative measurement systems leading to innovative metrics and new organizational behaviors that drive superior outcomes. More organizations are recognizing that benchmarking and executive expertise don't always determine the best key performance indicators (KPIs). These data-driven companies employ predictive analytics such as machine learning, along with leadership acumen, to identify and refine key strategic measures.