Who's to Blame When AI Agents Screw Up?

Over the past year, veteran software engineer Jay Prakash Thakur has spent his nights and weekends prototyping AI agents that could, in the near future, order meals and engineer mobile apps almost entirely on their own. His agents, while surprisingly capable, have also exposed new legal questions that await companies trying to capitalize on Silicon Valley's hottest new technology. Agents are AI programs that can act mostly independently, allowing companies to automate tasks such as answering customer questions or paying invoices. While ChatGPT and similar chatbots can draft emails or analyze bills upon request, Microsoft and other tech giants expect that agents will tackle more complex functions--and most importantly, do it with little human oversight. The tech industry's most ambitious plans involve multi-agent systems, with dozens of agents someday teaming up to replace entire workforces.