SoundHound Debuts Real-Time AI Transcription and Annotation Service - Voicebot.ai

SoundHound has unveiled a new enterprise voice AI tool for real-time conversational collection and analysis called Intelligent Transcription. The new service combines speech-to-text processing with natural language understanding to annotate and mark different topics and speakers while they are still talking. Intelligent Transcription applies SoundHound's voice AI platform to arenas like business meetings, sales calls, and customer service contact centers. The AI performs the secretarial duties of collating notes and transcribing an audio record as it happens. When the conversation is over, the user can see the long-form version written down and marked up based on the topics mentioned, including important details like time, money amounts, and social security numbers.