7 reasons why Conversational Interfaces will replace Web Forms - Maruti Techlabs

There has been a fair amount of hype surrounding conversational interfaces or conversational UI lately and for good reason. Interfaces that allow users to interact with the machines using natural language processing either by talking or writing – akin to human-to-human conversations. With every passing day, we get closer to bridging the gap of natural communication between man and machine. These days, the process of filling out a form or sharing your information on most websites has become less tedious and more informal due to the wide adaptation of conversational UI. However, prior to the steady adaptation of conversational UI, one had to trudge through a barrage of web forms in order to access content or seek out information.