AI And Machine Learning: Hesitation Turns To High Hopes

Are artificial intelligence, machine learning and robotic process automation answers to questions that haven't been asked yet? The results of a recent KPMG study suggest there is a bit of flailing about with these hot new technologies now being aggressively pushed by vendors and analysts. Digital transformation requires crossing multiple thresholds.Photo: Joe McKendrick The study suggests there is hesitation, but in the long run, high hopes -- money will start pouring into what the authors categorize as "intelligent automation." In the next three years, 40 percent of executives expect to increase their AI investments by 20 percent or more, and 32 percent will increase robotic process automation (RPA) investment by 20 percent or more. These investments are expected to reach $232 billion by 2025.