How Small Businesses Can Thrive in the Age of AI

A quick glance at the latest headlines -- self driving cars, cashier-less grocery stores -- will leave no doubt that we have arrived in the age of artificial intelligence (AI). While big tech shifts have traditionally delivered disproportionate advantages to big companies who can afford the underlying infrastructure, I believe that the age of AI will play out differently. In this era, nimble, more adaptable small businesses are poised to reap advantages in equal, and often greater proportion to large companies -- despite their deep pockets and data goldmines. To find out how small businesses are really adapting in the age of AI, my company, Intuit, recently partnered with Emergent Research to survey U.S.-based small business owners and managers about their attitudes toward automation technologies. We found that small businesses aren't reeling or playing catch up to the global giants.