Nearly 1 in 4 fear robots taking over the world - Computer Business Review

Scared and confused – how consumers feel about the impending AI revolution. Government and industry are rushing to develop, deploy and adopt AI, with talk of robots taking over the world firmly regarded as tongue-in-cheek and the stuff of Hollywood movies. However, a new study has revealed that some robot fears are very much a reality among consumers, with these fears causing consumers to shy away from using AI-based technology. The Pegasystems survey of 6,000 customers across six countries found that close to three quarters (68%) of Brits express some sort of fear about AI, with almost one quarter (23%) worried about robots taking over the world. Further findings revealed the potential impact of these deep-rooted fears on businesses, with less than one in three (28%) of British consumers comfortable with businesses using AI to engage with them.