Hi, I'm a chatbot and I'm here to help - 80 Quartier

Unless you've been living under a rock, 'chatbots' have been all the rave in the retailing world. Well, before they became the now famously short-named'chatbots', they were known as Chatterbots. Coined by Michael Mauldin in 1994 to explain simply a programme that, for all intensive purpose, chats. Chatterbots are programmed to have conversations with another party in either text or audio. Basically, bots are artificial intelligence that do the most menial of tasks, like organising your calendar, reading emails and/or having a simple conversations to convey a programmed message.