You don't want to be Will Smith, but….

–#artificialintelligence 

Ok, you might not mind being Will Smith, but you wouldn't want to be his character Del Spooner in the film iRobot where robots start getting a little too smart taking matters into their own hands, which turns out to be not so great for humans. What IS great for humans is that today there is no denying the huge shift to AI and robotics playing a growing and necessary role in our lives – particularly when it comes to business operations. Now, Micro Focus brings that value to you. SMAX overcomes the limitations of manual ESM and ITSM tools to deliver a connected, automated, informed experience--powered by machine learning--to every employee; the integration of robotic process automation with SMAX takes ESM to the next level. With SMAX and RPA, service management automation is quick, easy, and codeless.