CUJO AI Launches Explorer, First AI-powered Device Intelligence as a Service

Growing cybersecurity concerns, streaming, video conferencing and gaming patterns have accelerated the importance of network connectivity and quality of Internet access inside the home. To keep up with the needs of their customers, network service providers have automated many operational, support and optimization processes. However, these services require contextual information about the device on the home network to deliver the best results. "Understanding the devices connected to a home network is essential for us to enhance security and optimize the experience of our customers," states Carl Leuschner, SVP, Connectivity Products, Charter Communications. "CUJO AI's Explorer plays a significant role in our customer experience security management strategy, as the information is leveraged to both identify malicious activity and inform our customer support."