Lawsuits Over Digital Accessibility for People With Disabilities Are Rising

Such lawsuits have risen steadily, to about 3,500 in 2020 from roughly 2,900 in 2019 and about 2,300 in 2018, UsableNet said. The company predicts more than 4,000 such lawsuits for all of 2021 if trends hold. E-commerce companies are sued most often, accounting for 74% of federal cases between Jan. 1 and June 21, the report said. Rounding out the top five categories were digital media and agencies, finance, food service and healthcare, each accounting for less than 5% of the total. Get weekly insights into the ways companies optimize data, technology and design to drive success with their customers and employees. Companies with revenue below $50 million were the targets of two-thirds of lawsuits between Jan. 1 and June 21, a shift from the year-earlier period, when the share was less than half, UsableNet said.