The Touch-Free World: New Voice Business Opportunities Post-Coronavirus - Voicebot.ai

The coronavirus crisis has significantly altered our everyday lives. Behavioral trends that were already underway, including the use of e-commerce, telemedicine, remote learning, video communication, at-home entertainment or exercise, and food delivery, have seen significant acceleration. Consumer shifts that would have otherwise taken years have been compressed into short weeks. While some of the behaviors will revert to pre-crisis patterns, many will stick with us permanently. For the most part, these rapid changes have been enabled by existing Web and Mobile solutions.