Chatbot Trends 2019: A Complete Report- BotPenguin

To make the process of finding hotels, restaurants, and booking easy for their customers and provide better service, the hospitality industry has engaged bots for their functioning and is coming out with a huge success. Bots are becoming a hub for marketing products and increasing sales in the retail sector. They help in conversion even when the physical store is not open, and people still are interested in their products only through chatbots.