AI is necessary for intelligent enterprise – But it requires a holistic approach

In his book "Homo Deus," Yuval Noah Harari contends that "organizations are algorithms" – processing information through various divisions, departments, and hierarchies to deliver decisions, with their employees and teams working as information-processing agents. As businesses leverage AI and digital to transform into intelligent enterprises it is important that they also reexamine their structures and operating models. The reason for this is that an enterprise's "intelligence quotient" depends on its ability to optimally organize and use its information-processing agents (people). Additionally, the infusion of AI will transform how individuals and teams work, process information, and make decisions. Human knowledge gathered over decades is being encapsulated into numerous mathematical algorithms leading to predictive, prescriptive, image recognition, language-understanding, and even content-generating applications.