Why Chatbots Are the Future of Big Data – Jay – Medium

Almost exactly a year ago, Facebook launched the Messenger Platform, allowing developers to create their own chatbots. For many people that was the first time they had even heard of chatbots, but Facebook and others now proclaimed them as'the next big thing', conversational assistants that would revolutionize how businesses communicate with their customers. But where are chatbots now? Do they still have a role to play? Here is how they are set to transform enterprise, and why they are the future of big data.