Despite some gloomy press, machine or deep learning can help SMEs increase their revenue and find new customers

In recent years, the media has devoted a lot of time and space to how robots and machines are taking on more and more human jobs. The stories often give rise to fear and a negative sense of what artificial intelligence and machine learning could potentially do. However, away from the more sensational headlines, good news emerges of how machines can help humans make businesses more efficient, transparent and cost effective. It's no surprise to hear that SMEs are the engine of any country's economy. In addition, the World Bank states that the 600 million jobs which need to be created to absorb a growing global workforce will have to come from SMEs.