How the Digital Front Door and Artificial Intelligence Will Change the Future of Population Health - TheHealthGuild

The future of healthcare is being driven by digital transformation and innovation. Healthcare is evolving into a new era where almost everything is connected through digital technologies to improve the way that healthcare is delivered. Most things that need to happen before the patient walks into a clinic or hospital – from appointment scheduling to check in and digital intake forms – can be done using technology. This was true before the pandemic, but now almost every interaction within a healthcare delivery organization (HDO) starts with a call, click, or chat. As hospitals and healthcare systems continue to re-evaluate their patient engagement strategy, they need to intentionally design a hybrid experience.