Virtual assistants don't need developers or AI

Virtual assistants can go beyond playing music or buying things on Amazon. And they don't need corps of developers or fancy artificial intelligence technology to do so. Business and society in general have moved a long way towards self-service. Most offices no longer have a secretarial pool, and most managers and even some executives don't have a dedicated assistant. Travel agents and other common jobs of yesteryear still exist but you don't go to a travel agent to book a simple direct domestic flight; you go to a website.