How Machine Learning Can Improve Our Email Experience

Around 2015 or 2016, Google began a strategic move, possibly one of the most important it has undertaken in its more than 20 years of existence, to incorporate machine learning and apply it to all its products. Its CEO, Sundar Pichai, saw machine learning as the ultimate disruptive technology, in the same way fire or electricity once were, and in a strong display of leadership, embarked on a mission to introduce the technology throughout the company, training all its employees in it. A few years on, what can we observe? I think email, a tool we all use quite regularly, is an interesting example. What changes have we noticed over the last few years with Gmail, for example?