Airmeez Deploys SoundHound

Airmeez announced they will be working with SoundHound AI, Inc. technology to bring a seamless conversational AI experience to software-as-a-service intelligent virtual assistant, notification and customer engagement solutions. Intelligent Virtual Assistants (IVAs) are AI-powered assistants that achieve the purpose of interactions while generating personalized responses by combining analytics and cognitive computing based on individual customer information, past conversations, and location. SoundHound's advanced voice AI will now be deployed through Airmeez offerings, which include a customer communications platform as a service for building custom IVA, notification and other communication solutions using a no-code drag-and-drop design tool. This voice-enablement will allow callers to interact with Airmeez applications, providing award-winning accuracy of intent detection, convenience and cost savings in healthcare, government, education and other markets. SoundHound's proprietary Speech-to-Meaning system will allow Airmeez to deliver a faster and more positive caller experience, an improved efficiency of call centers, and reduce staffing challenges and costs for their customers.