The potential (and limits) of artificial intelligence in HR and what it means for your business

Jamie Hoobanoff is founder and chief executive officer of The Leadership Agency, a Toronto-based recruitment firm. With North America experiencing record-low levels of unemployment, companies are being forced to compete more than ever for the talent they need. These tight labour market conditions are especially acute for leadership and specialized hard-to-fill positions. When it comes to finding this talent, recruiters must embrace the technological solutions available to them. Although 25 per cent of Canadian jobs will be disrupted by technology over the next decade, new technology is emerging to make sourcing and screening candidates easier. Artificial intelligence (AI) screening software has greatly helped in filtering resumes according to the job descriptions.