Artificial Intelligence in HR is Balancing Tech and Touch

Recently the pandemic has pushed digital transformation to the front of the line. While collaborative tools allowed us to work from home and maintain close contact with our co-workers, the next step is just around the corner, thanks to artificial intelligence and machine learning. In every element of the company, the pandemic is driving a move towards a hybrid work paradigm, changing people's management and the way we work. Enterprises are on the verge of digital transformation and the use of artificial intelligence in HR departments will accelerate this process. Digital transformation improves the customer experience while also unlocking new value.