How retailers can leverage AI to wow customers - Tech Wire Asia

OVER the last few years, retailers have been working hard to leverage AI in a way that maximizes customer loyalty and spends. According to one Juniper Research study, the retail industry is set to spend some US$7.3 billion on AI solutions in the next three years, as compared to US$2 billion last year. The study highlighted that more retailers are seeking to emulate Amazon.com's Smart shelves have the potential to boost the dwindling foot traffic to traditional brick and mortar outlet. These futuristic shelves, currently being piloted by Krogers features LED displays that will show targeted ads and promotions.