AI's role in retail

Artificial intelligence has been enhancing the online shopping experience for some time: Put a new outfit in a shopping cart, and the store's website suggests the perfect accessories as well as another outfit you didn't know you needed. Start looking at a new flat-screen television and a reminder pops up that you also need HDMI cables and a TV mounting kit. Now AI is increasingly making its way to in-store settings. While robots and algorithms aren't going to take over the world (at least not anytime soon), AI can help human experts do their jobs more efficiently. Get the latest insights and innovations in retail at NRF 2022: Retail's Big Show this January. At Neiman Marcus Group, AI, analytics and machine learning play key roles in helping the company build long-term relationships with its customers.