Consumer adoption of telemedicine in 2021

Thank you to the Stanford Center of Digital Health for their continued collaboration on this work, with special gratitude to Natasha Din, MD, Clark Seninger, MBA, Sravya Rallapalli, Ashish Sarraju, MD, James Tooley, MD, Krishna Pundi, MD, Mario Funes-Hernandez, MD, and Mintu Turakhia, MD. Nearly two years into the COVID-19 pandemic, more consumers have used telemedicine than ever before. Venture investment in telemedicine is up, and big and small players are making land grabs for their share of the market, with many rolling out virtual–first care offerings. So with these accelerants--balanced with the full return of in-person care--what's the state of telemedicine? To answer this question and many more, we have surveyed U.S. adults every year since 2015 to check in with consumers and their relationship to digital health.