How Utilities Can Leverage the Power of Digital to Stay Relevant - Sagacity

For a long time, digitalization has been at the heart of the transformation of major utility companies, significantly contributing to the reshaping and reinventing of their business processes and business models. This is also because there is a growing urgency to adapt to the new'climate' ecosystem that is environmentally sustainable and economically efficient. As more utility companies continue to face unique challenges, digital transformation initiatives are now a must, considering the demands of changing customer expectations and market needs. Going by this Accenture report, 59% of utility company executives say that the pace of digital transformation for their organization is accelerating. This is likely to further gain momentum as more utilities companies begin to adopt renewable sources of energy.