AI in sales: The misleading fear of technology taking over jobs

News headlines everywhere scream fears of robots taking over jobs, creating an ever-growing pool of unemployable humans who cannot compete with machines. This concern, while understandable, is unfounded. In truth, Artificial Intelligence (AI) will arguably be the greatest job engine the world has ever seen. Both automation and AI underscore how central and critical human insight and expertise are to business success. And nowhere is this more evident than when we look at the impact of AI in the sales process.