London's Metro Bank Adds AI-Driven Advice

Metro Bank, which was London's first new high street bank in over 100 years when it opened in 2010, has launched an artificial intelligence (AI) tool to help customer with their money. "It's a feature to help customers better manage their finances," said Parminder Mann, lead mobile product manager at the bank. It lets users create categories to analyze their spending." Metro Bank has big inviting windows like a high street retailer. The opt-in tool applies predictive analytics to users' spending patterns, which is then translated into tailored prompts. It can generate alerts that anticipate customers spending and it provides a breakdown of where their money goes each month.