10 Artificial Intelligence-Driven Technology Trends for 2018

With 2018 almost here, vendors are wondering where and in what technologies budgets will be spent in the coming months. What once were cutting edge technologies only two years ago are now reaching the mainstream. We turned to a number of executives to find out what technologies they thought would shape the coming 12 months. Unsurprisingly, while they named many different types of technologies, one common denominator connected them all -- artificial intelligence (AI). According to Moritz Zimmermann, CTO of SAP Hybris, 2017 was the year companies tapped AI and machine learning to transform the customer experience, making stories from sci-fi a reality through the presence of robots in stores and the use of virtual reality that allowed shoppers to test drive cars, design houses and more.