Creators: Triggr Health Taps Machine Learning to Prevent Substance Abuse

According to the U.S. Census Bureau, millennials have officially surpassed baby boomers and are now the largest generation in the U.S. Although this is the first time we've officially recognized the demographic shift, companies across the globe have been adjusting to this swing for nearly a decade. With the increasing population of 18-35-year-olds, so too comes the increasing buying power of this critical segment of consumers. For industries focused on customer service, this milestone and the associated implications continue to be verified in the changing demands on customer interactions. An increased reliance on self-service, channels that feature intuitive technology as well as streamlined experiences continue to become increasingly popular.