How automation and artificial intelligence could transform backup software - TechRepublic

It's a bad news, good news situation for system administrators worried about the reliability of backing up data from cloud computing systems. The bad news is backup software for cloud data is only about half as mature as traditional versions, Commvault chief strategy officer Chris Van Wagoner said. The good news is some exotic technologies such as artificial intelligence may bridge the gap. "I don't want to poke fingers at any cloud providers because I don't care who you are--they all experience outages from time to time," Van Wagoner observed, reflecting on the recent major outages at Amazon and Microsoft. "One of the areas that everybody can do, including us, in the old legacy [backup] world is cross-platform, cross-application, cross operating system," he said.