Amazon's Alexa heads to the workplace

The Alexa voice assistant has been Amazon's remarkable runaway hit this past year. And as competitors such as Google and Apple try to catch up in the home, Amazon is pushing into a new market with Alexa for Business. Office workers will be able to use the firm's Echo smart speakers to set up meetings with colleagues, book conference rooms and other basic tasks. But the critical question isn't whether the technology works, but whether people will trust it in a business setting. "Without a doubt privacy and security is the number one issue," said Geoff Blaber, analyst at CCS Insight.