Anexinet Enhances ListenLogic With Artificial Intelligence and Ensemble Machine Learning Capabilities

Advanced topic extraction using AI & machine learning, natural language processing, and regex classifiers to identify topics across all data sources - enabling organizations to diagnose not only what is happening in customer interactions, but why it's happening. Sentiment analysis and entity recognition using proprietary and open source algorithms to understand the overall sentiment and label data by types such as person, organization, location, events, and products. Pre-configured industry dashboards and classifier libraries that address the most common uses cases for sales, churn and compliance to jumpstart time-to-value. Data connectors to a variety of data sources and destinations, send classified data to an internal visualization tool or build powerful apps using the ListenLogic API. On premise or cloud deployment leveraging proprietary data redaction that removes personally identifiable information for an added level of security.