AI and skill development among the five areas HR leaders must address says Gartner. - The Global Recruiter

Only nine per cent of chief human resources officers (CHROs) agree that their organisation is prepared for the future of work, according to Gartner, Inc. To drive future performance – of the organisation, employees and the community at large – senior HR leaders must focus on five areas of work. Brian Kropp, chief of research for the Gartner HR practice said tackling the next phase of work involves planning for and leveraging the changes in the way work gets done over the next decade, influenced by social, generational and technological shifts. "Rather than looking at the various aspects of work, like AI, the gig economy and the multigenerational workforce, in silos, HR leaders should focus on the big picture of what the future of work can and should look like in their organisation," he said. Data is increasingly used to make work-related decisions in talent acquisition and management and even workplace design.