Council Post: 16 Tips To Help Small Businesses Start Leveraging AI/ML

There are stories across business-focused media about how companies should be leveraging the power of artificial intelligence and machine learning to streamline operations, improve customer service, boost marketing campaigns and more. Smaller businesses may well want to get in on the action and tap into the capabilities of AI/ML, but their leaders may think it's simply too expensive and, therefore, out of reach. Even if a small business can't make instantaneous, sweeping changes through AI/ML, it may still be the right time to take the first steps on the journey of building a strategy. Or, there may be AI/ML tools already in the marketplace that can help a small business make targeted, but meaningful, improvements. Below, 16 members of Forbes Technology Council share a variety of tips for small businesses interested in leveraging the power of AI/ML, from the best ways to get started to recommendations for the functions they might want to consider improving first.