Year 2020: The year to reskill yourself

As per a recent study, 54% of the world's workforce will need reskilling and upskilling by 2022. Emerging technologies: RPA, artificial intelligence, data analytics are reshaping how organisations do business, engage with customers, and manage their operations. Gartner predicts 70% of organisations will integrate AI to assist employee productivity by 2021. So, there is a pressing need for global businesses to focus on future skills and talent management. Data-driven culture: A McKinsey survey reveals data-driven organisations are 23 times more likely to acquire customers, six times as likely to retain customers, and 19 times as likely to be profitable.