Future Proof Your Business With AI In Products And Services

It seems pretty much anything can be made smart these days – and that goes for services as well as products. This "cognification" of products and services is a major consumer trend that's impacting all industries. In other words, whatever your sector, you can be sure your customers will soon expect more intelligent offerings (that's if they don't already expect it). Let's look at the smarter products, smarter services trend, and see how other businesses are embracing it. You can slap the "smart" label on anything, but for a product to be truly intelligent, in my view, it needs to be connected.