New AI technology could predict when staff in social care are about to leave

Artificial intelligence is to be used to check if carers are likely to quit their jobs. Any issues employees have had with pay, punctuality, or problems with their manager will be among the data fed into the algorithm. The technology is meant to combat the staffing crisis in social care by giving bosses an early chance to persuade workers to stay. Private healthcare company Cera claims its AI could prevent around 50,000 staff leaving every year. The firm said it has been shown to detect carers who are at risk of quitting three times more accurately than human managers can.