Smarter, faster AI and X analytics: Gartner unveils top 10 AI trends for 2020

The analytics firm has released its top 10 data and analytics technology trends for 2020 that it says can help organisations prepare for a post-pandemic reset. "To innovate their way beyond COVID-19, data and analytics leaders require an ever-increasing speed and scale of analysis in terms of both processing and access to succeed," explains Rita Sallam, research vice president at Gartner. By the end of 2024, 75% of organisations will shift from piloting to operationalising artificial intelligence (AI), driving a 5x increase in streaming data and analytics infrastructures. "Within the current pandemic context, AI techniques such as machine learning (ML), optimisation and natural language processing (NLP) are providing vital insights and predictions about the spread of the virus and the effectiveness and impact of countermeasures," Sallam. "Other smarter AI techniques such as reinforcement learning and distributed learning are creating more adaptable and flexible systems to handle complex business situations; for example, agent-based systems that model and stimulate complex systems."